Total Network Solutions (Europe) Ltd aims to provide defect free product and services to its clients on time within budgets.
The organisation operates a “Quality Management System” that has gained BS EN ISO 9001:2008 certification, including aspects specific to the “Design and implementation of communications infrastructure and the provision of related training services.
The management is committed to:
1. Develop and improve the Quality Management System.
2. Continually inprove the effectiveness of the Quality Management System.
3. The enhancement of customer satisfaction.
The management has a continuing committment to:
1. Ensure that customer needs and expectations are determined and fulfilled with the aim of achieving customer satisfaction.
2. Communicate throughout the organisation the importance of meeting customer needs and all relevant statutory and regulatory requirements.
3. Establish the Quality policy and its objectives
4. Ensure that the Management review set and review the quality objectives, and reports on the internal management system.
5. Ensure the availability of resources